What is the maximum recommended number of steps in a Smart Walk-Thru?

The maximum recommended number of steps in a Smart Walk-Thru is 12 steps or fewer, as this guideline is based on user experience and effectiveness. Keeping the number of steps limited ensures that users remain engaged and do not feel overwhelmed. A shorter walk-thru is easier to navigate, increasing the likelihood that users will complete all the steps and successfully understand the process being taught. When there are too many steps, there is a risk that users may lose focus or become frustrated, which can undermine the goals of the instructional tool. Therefore, adhering to the guideline of 12 steps or fewer helps maintain clarity and effectiveness in providing guidance within WalkMe solutions.