What is the Flow Tracker used for in WalkMe?

The Flow Tracker in WalkMe serves as an essential tool for monitoring user interactions with WalkMe content in real-time. It allows creators and analysts to observe how users proceed through guided experiences, providing insights into user behavior and the effectiveness of the implemented flows. By utilizing this tool, you can identify where users may be encountering challenges or dropping off within a flow, which is crucial for troubleshooting and refining the user experience. This feedback loop enables continuous improvement of WalkMe solutions by adjusting or enhancing the guidance provided based on actual user data.

In contrast, while gathering user feedback and team collaboration are important aspects of building effective training solutions, they are not the primary functions of the Flow Tracker. Additionally, supplier management is unrelated to the focus of the Flow Tracker, which centers specifically on user experience and interaction analytics.