What is a recommended best practice for segmentation in WalkMe?

Utilizing a limit on conditions to two rule types is a recommended best practice for segmentation in WalkMe because it helps maintain clarity and effectiveness in targeting specific user groups. By restricting the number of rule types, you simplify the segmentation criteria, which can lead to more straightforward management and analysis of the segments. This approach ensures that the segments created are not overly complex, making them easier to understand and utilize for personalized user experiences.

When segmentation is kept simple, it enhances the ability to quickly identify and address the needs of different user groups. This can lead to improved engagement and effectiveness of the WalkMe solutions being delivered to users. Complex rules with too many condition types can lead to confusion and may dilute the intended targeting, ultimately affecting the performance of your WalkMe solutions.