What is a key best practice for creating Smart Walk-Thrus?

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The best practice for creating Smart Walk-Thrus is consolidating steps and using automation to reduce redundant actions. This approach enhances the user experience by streamlining the process, making it easier for users to follow along without getting overwhelmed by excessive detail or repetitive actions. By minimizing unnecessary steps, users can complete their tasks more efficiently and effectively, leading to improved engagement and satisfaction.

Automation also plays a crucial role in Smart Walk-Thrus. It can help in pre-filling information, triggering actions automatically, or guiding users through preset pathways, which further reduces the cognitive load on the user. This not only saves time but also helps in maintaining a clear and focused flow, allowing users to grasp essential information without distraction.

In contrast, implementing lengthy flows that cover every detail can lead to confusion or frustration, as users might become lost in an abundance of information. Similarly, increasing the number of steps can dilute clarity rather than enhance it, causing users to disengage. Using complex language for instructions can create barriers for users, particularly those who may not be familiar with jargon or technical terms. Keeping instructions simple and concise is vital for maintaining accessibility and understanding within the Smart Walk-Thrus.

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