What does the QA testing process involve in WalkMe?

The QA testing process in WalkMe involves testing each application from start to finish. This comprehensive approach ensures that all aspects of the application are examined to verify that the functionality aligns with the intended user experience. By testing the entire flow, QA can identify any issues that users might encounter when navigating the application, such as bugs, broken links, or confusing interfaces. This thorough assessment is crucial for delivering a smooth and effective user experience, as WalkMe solutions need to function correctly across all points of interaction.

While taking screenshots, collecting user satisfaction ratings, or removing outdated content could be parts of a broader quality assurance strategy, they do not encompass the thorough end-to-end testing that is essential in the WalkMe QA process. Each of these activities serves a different purpose, such as documenting progress, gauging user feedback, or ensuring content relevance, but they do not replace the necessity of comprehensive testing from start to finish.