What do Smart Walk-Thrus primarily aim to achieve?

Smart Walk-Thrus are designed primarily to offer step-by-step guidance that simplifies processes for users and enhances their overall experience. This feature is crucial because it allows users to navigate through tasks effortlessly, reducing confusion and enabling them to achieve their objectives more efficiently. By providing this structured support, Smart Walk-Thrus help organizations ensure that users can understand and engage with systems more easily, ultimately leading to greater user satisfaction and productivity.

While engagement through animated graphics may have its place, the main purpose of Smart Walk-Thrus is to guide users through specific tasks and workflows. Additionally, focusing exclusively on training sessions does not capture the broader applicability of Smart Walk-Thrus, which can be utilized in real time during user interaction. Although gathering user data for analytics can be a beneficial outcome, it is not the primary aim of Smart Walk-Thrus; instead, their main goal is to facilitate usability and support users through their tasks.