What are the main functions of SmartTips?

SmartTips primarily serve the function of providing guidance or validation for user interactions on websites or applications. They are designed to enhance the user experience by offering contextual help or tips precisely when users need assistance. This can include pointers on how to use a feature, explanations of specific terms, or validation to confirm that a user is completing actions correctly.

For instance, when a user hovers over a field or moves through a process, a SmartTip can pop up to clarify what is expected or to reassure them that they are on the right track. This interactive aspect assists users in navigating complex interfaces, thus reducing confusion and improving overall engagement with the platform.

While promotional content, reducing steps, and collecting feedback are valuable aspects of many customer experience strategies, they do not capture the primary function of SmartTips, which is centered around providing immediate and relevant assistance to users in real time.