What are Shuttles in WalkMe?

Shuttles in WalkMe refer to elements that provide one-click access to external URLs. This feature is designed to enhance user experience by allowing users to easily navigate to external resources without having to manually type in URLs or search for them. By integrating these Shuttles, WalkMe helps streamline the process and reduce friction in accessing additional information or tools that may be relevant to the users' tasks or learning journey.

This functionality is particularly valuable in contexts where users may need quick references or supportive material that exists outside the primary application they are using. By offering a seamless way to open relevant external content, Shuttles facilitate a more efficient workflow and help maintain user engagement.