How should conditions for Start Points and Goals be utilized?

The correct approach for utilizing conditions for Start Points and Goals is to use both URL- and element-based conditions for both. This method ensures flexibility and accuracy in targeting the right elements and pages where your WalkMe content should be displayed. URL-based conditions allow the solution to trigger actions based on specific web addresses, ensuring that content is relevant to the current page, while element-based conditions allow targeting specific items on the webpage, which can provide a more personalized and effective user experience.

By combining both types of conditions, you can craft sophisticated journeys that respond to users' behaviors and the context of their actions. This robust combination maximizes the effectiveness of your WalkMe solutions, making it possible to deliver the right guidance at the right moment, thereby enhancing the overall user experience and achieving your Goals more effectively.