How do regular steps differ from Flow Steps in Smart Walk-Thrus?

Regular steps and Flow Steps serve different purposes in the creation of Smart Walk-Thrus in WalkMe. Regular steps are designed to provide visible guidance to users by displaying guidance balloons on the screen, which help users navigate through tasks and achieve their goals directly. This visible guidance is essential for users as it provides immediate context and instructions that they can follow easily.

On the other hand, Flow Steps are more about the underlying logic of the guidance provided. They function as invisible components that govern the flow and decision-making process of the walkthrough. Flow Steps are not displayed to the end-user but play a crucial role in determining what happens next, based on the actions or inputs of the user. This separation allows for a more streamlined user experience, as the user interacts with visible Regular steps while the Flow Steps manage the decision-based logic behind the scenes.

The distinction between visibility in guidance and the logic elements necessary for decision-making makes the correct answer insightful for understanding how to structure effective WalkMe solutions. This delineation allows creators to design more intuitive user interactions by leveraging both types of steps appropriately.